Idama assists clients in ensuring effective and seamless handover from the contractors to the landlords and through to owners/ residents. Idama also ensures continuity of operations during the handover period as well as the Defect Liability Period (DLP) by managing contractual relationships and service delivery with contractors and specialized system providers.
Before Idama manages the handover of the community it ensures and important facilities management pre-requisites are in place and active. For the safety and security of the occupants of the community or development, Idama makes sure all details on the built environment are ready for use.
Idama ensures that process of defect identification and resolution is completed as the built environment is being prepared for occupation. Carried out by experienced engineering teams, the process ensures that the occupants experience minimum or zero defects when using the facility.
During the defect liability period, Idama works with as well as manages contractors and OEM’s to ensure all contractual maintenance obligations are adhered to including preventive and reactive maintenance.